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Product Description Inner Door Sill Scuff Plate Protector Titanium 2012-2018 Silver For Ford Focus Contact Us Returns Shipping Payment Our customer service hours are from GMT 00:00-10:00, excluding Sundays and holidays. If you have any questions, please contact us through the eBay link, and we will reply within 24 hours. Please also check your spam mail if you have not received a response within 24 hours. Once the item is paid for, or the payment transaction is completed, we will automatically leave positive feedback for all buyers. Thank you for choosing our products. We strive to provide the best customer service possible and look forward to assisting you with any inquiries or concerns. Returns can be made within 30 days of receiving the item. The item must be unused, in its original packaging, and in the same condition as when it was received. To start a return, please contact our customer service team and provide the required details, such as the order number, reason for return, and any supporting documentation (such as photos or videos, if applicable). The customer is responsible for the cost of return shipping, unless the return is due to a defect or an error on our part. We recommend using a reliable shipping method with tracking to ensure the item is safely returned. Refunds will be issued using the original payment method. Please allow one business day for the refund to be processed and appear in your account. If the item you received is damaged or faulty, please notify us immediately. We may ask for additional information or evidence to assist with the return or exchange process. We will promptly dispatch the item within the designated handling time (5 days), excluding weekends and public holidays. The estimated delivery time is 8-16 business days (to US), although it may take up to 6-8 weeks for certain European and South American countries due to strict customs inspections. We offer worldwide shipping. The shipping fee covers expenses for packaging, storage, distribution, order handling, and processing. Please be aware that in some countries, certain items may be subject to customs duty or tax. The buyer is responsible for any associated charges. Since our prices do not include customs duty or tax, we cannot be held responsible for any incurred fees. To ensure a convenient and seamless shopping experience, we provide an extensive selection of payment options, including global credit card payments, catering to your diverse needs. Contact Us We are delighted to assist you and provide perfect customer service! Our customer service hours are GMT 00:00-10:00 , except on Sundays and holidays. If you have any questions, please reach out to us via the eBay message, and we will respond within 24 hours . Thank you for selecting our products. We are committed to delivering outstanding customer service and anticipate helping you with any queries or concerns. Returns Items are eligible for return within 30 days. Please ensure that the item is unused, in its original packaging, and in the same condition as when received. To initiate a return, please contact our customer service team and provide the necessary details before initiate a return reques, including the order number, reason for return, and any supporting documentation (such as photos or videos, if applicable). The cost of return shipping will be the responsibility of the customer, unless the return is due to a defect or an error on our part. We recommend using a reliable shipping method with tracking to ensure the safe return of the item. Refunds will be processed using the original payment method. Please allow one business days for the refund to reflect in your account. If the item you received is damaged or faulty, please notify us immediately. We may request additional information or evidence to facilitate the return or exchange process. Shipping We will promptly ship the item within the designated handling time (5 days), with the exception of weekends and public holidays. The estimated delivery time is 8-16 business days (to US), although it may take up to 6-8 weeks for certain European and South American countries due to rigorous customs inspections. We offer worldwide shipping. The shipping fee includes costs for packing, warehousing, distribution, order handling, and processing. Please note that in some countries, certain items may be subject to customs duty or tax. It is the buyer’s responsibility to cover any associated charges. As our prices do not include customs duty or tax, we cannot be held accountable for any charges incurred. Payment For your convenience, we offer a wide range of payment options, including global credit card payments, to make your shopping experience smooth and hassle-free. 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